Contact the Finance Helpline

The Finance Helpline can advise and assist with all services offered by the Finance department.

Students and Alumni

EdHelp

Student Payments Enquiry:

Student Payments Enquiry Form

Ways of getting in touch:

Contact EdHelp

Opening hours: 

Monday-Thursday: 9am-8pm 

Friday: 9am-7pm 

Sat 12pm-5pm 

Sun 12pm-7pm 

Get answers to frequently asked questions on paying tuition fees at EdHelp.  Edhelp can answer queries about paying fees and other costs via our online enquiry form and also offer a live chat service between 9.15 am and 16.30 pm.

The university also offers AI support using askedhelp.ed.ac.uk

Staff, Visitors and Non-Uni Members

Please start by visiting our self-help pages below and get in touch through the linked contact forms, as necessary.

Staff and Visitors

Non-University Members (Guests or members of the public)

Contact us through an online sign language interpreter

British Sign Language (BSL) users can contact the University of Edinburgh via Contact Scotland BSL, the online British Sign Language video relay interpreting service.

Find out more on the Contact Scotland BSL website


Still need help?

Email: finance.helpline@ed.ac.uk

FAQs: https://edin.ac/studentfinance

Opening hours

Regular semester hours:

9am - 5pm, Monday to Friday

 

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