Finance Operations Accounts Receivable Team (Income) procedures

The Accounts Receivable Team is responsible for procedures regarding customer accounts, invoicing and customer statements.

The Accounts Receivable Team supports other University Departments who provide chargeable goods/services to people, businesses and organisations on a worldwide basis. Once invoices are sent to customers, the Accounts Receivable Teams are responsible for securing payment promptly and in full, and for initiating recovery action if this fails. The team is also responsible for procedures regarding customer accounts, invoicing and customer statements​​​​​​​​​​​​​ as well as the collection of student tuition fees and other related charges.

Detailed information on tuition fees, including accepted payment methods, is provided within the Finance Department For Students section of our website. For students

Full details of Accounts Receivable procedures for University staff members are available on the Finance Operations SharePoint site.

Finance Operations Accounts Receivable (Income Section) SharePoint Site