The Finance Helpdesk provides a first point of contact and the central source for help with all services offered by the Finance Department. Finance Helpdesk & Support Contact centre for the University’s Finance Department Integrated service desk for the University’s customers, suppliers, staff and students First line support for University finance systems The Finance Helpdesk provides a first point of contact for all services offered by the Finance Department including responsibility for the help and support of financial systems (e.g. FPM, eIT, eExpenses, eFinancials, Finance Channel, eStores, eTime) and the 17,000 registered users of these systems. Finance Helpdesk Availability and Contact Details Available Monday to Friday, from 8:30am to 5:30pm Email: finance@ed.ac.uk Telephone: 0131 650 2387 If you have any comments to make about the type or level of service available from the help desk please contact the Service Desk Manager Gordon Forbes, email gordon.forbes@ed.ac.uk or phone 0131 650 6342. Image Gordon Forbes Admin and Support Team Leader Contact details Work: +44 (0)131 650 6342 Email: gordon.forbes@ed.ac.uk Louise Finnie Systems Development & Support Officer Contact details Work: +44 (0)131 651 4344 Email: louise.finnie@ed.ac.uk Niall MacIver Senior Systems Support Officer Contact details Work: +44 (0)131 650 2387 Email: niall.maciver@ed.ac.uk Adam Scott Senior Systems Support Officer - Worktribe Contact details Work: +44 (0)131 650 2387 Email: adam.scott@ed.ac.uk Kieran Sharkie Finance Help Desk Assistant Contact details Work: +44 (0)131 650 2387 Email: kieran.sharkie@ed.ac.uk Karen Urquhart Senior Systems Support Officer Contact details Work: +44 (0)131 650 2387 Email: karen.urquhart@ed.ac.uk This article was published on 2024-07-01