Finance Helpdesk

The Finance Helpdesk provides a first point of contact and the central source for help with all services offered by the Finance Department.

Finance Helpdesk & Support

  • Contact centre for the University’s Finance Department
  • Integrated service desk for the University’s customers, suppliers, staff and students
  • First line support for University finance systems

The Finance Helpdesk provides a first point of contact for all services offered by the Finance Department including responsibility for the help and support of financial systems (e.g. FPM, eIT, eExpenses, eFinancials, Finance Channel, eStores, eTime) and the 17,000 registered users of these systems.  

 

Finance Helpdesk Availability and Contact Details

Available Monday to Friday, from 8:30am to 5:30pm

Email: finance@ed.ac.uk

Telephone: 0131 650 2387

 

If you have any comments to make about the type or level of service available from the help desk please contact the Service Desk Manager Gordon Forbes, email gordon.forbes@ed.ac.uk or phone 0131 650 6342.

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Finance Helpdesk Footer

 

 

Gordon Forbes

Admin and Support Team Leader

Contact details

Louise Finnie

Systems Development & Support Officer

Contact details

Niall MacIver

Senior Systems Support Officer

Contact details

Adam Scott

Senior Systems Support Officer - Worktribe

Contact details

Kieran Sharkie

Finance Help Desk Assistant

Contact details

Karen Urquhart

Senior Systems Support Officer

Contact details